Seasonal Retail Sales Associate

OVERVIEW

The Downtown Detroit Partnership is seeking an enthusiastic and customer-focused Retail Sales Associate for a seasonal retail position. This role helps create a welcoming experience for park visitors while supporting retail operations that generate revenue to sustain Detroit’s downtown parks.  This hourly non-exempt position reports to the Director of Parks and Public Spaces and has no direct reports.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·       Provide friendly and welcoming customer service to park visitors  

·       Process transactions using the point-of-sale system (training provided) 

·       Maintain knowledge of products to answer customer questions.

·       Maintain accurate cash handling procedures 

·       Restock merchandise and maintain organized product displays 

·       Keep the retail space clean, organized, and visually appealing 

·       Assist with opening and closing store procedures 

·       Support seasonal merchandising and promotions 

·       Assist with inventory courns and product organization

·       Share information about Campus Martius Park and downtown Detroit parks 

QUALIFICATIONS AND CORE COMPENTENCIES

·       High school diploma or GED required 

·       Prior retail or hospitality experience required 

·       Candidates must be18+ years or older 

·       Strong customer service and communication skills  

·       Positive attitude and ability to work in fast paced environment 

·       Basic math skills and experience with POS systems

·       Ability to work flextible schedule

·       Ability to work well within a team environment

·       Willingness to demonstrate commitment to DDP’s mission, vision, and core values

SCHEDULE

·       Seasonal operations run November 11, 2026–December 31, 2026, with retail hours from 12:00 PM – 8:00 PM. Sales Associates are scheduled before opening and after closing for setup and end-of-day responsibilities, with typical shifts between 11:00 AM – 8:30 PM.

·       Sales Associates must be available to work a minimum of 19 hours per week between Thursday – Sunday (varies seasonally)

·       Sales Associates will begin shifts prior to opening to prepare and remain after closing to complete end-of-day tasks.

PHYSICAL REQUIREMENTS

·       Ability to stand for extended periods 

·       Ability to lift and move merchandise and supplies up to 50 pounds

·       Ability to work outdoors in varying weather conditions

COMPENSATION

·       Part-time, non-exempt

·       $20 per hour